Standard Procedures (WhatsApp) Overview

This Standard Procedure will show you a step-by-step guideline on building your chatbot on WhatsApp. It will also highlight the tips that you should pay attention to during your chatbot building journey.

Level One - Register A WhatsApp Business Account

To get started, you must prepare a WhatsApp Business account (WABA) first. You can get it ready through any one of the official WhatsApp business partner. The second step is to connect it on WOZTELL.

• Connect WABA on WOZTELL
• Check Approval Status of WABA
• Migrate Existing Number to WABA

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Level Two - Build Your WhatsApp Chatbot

In this section, you would learn how to build a booking chatbot on WhatsApp, and view the booking record in the Datasource.

• Create a New Tree
• Build the First Node
• Create a Global Node
• Build Child Nodes
• Connect to Datasource

Level Three - Send WhatsApp Broadcast

• WhatsApp Broadcast

Level Four - Create WhatsApp Product Message

• WhatsApp Product Message

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